Project dive · MomSpace
MomSpace
This case study is being written. The content below is intentionally marked as to be added.
New moms in India lack postpartum workplace support
- Domain
- SaaS
- My role
- Product Designer — research, flows, UI
- SOLO
- Pallavi Saple
- Duration
- [DETAIL TO VERIFY]
- Platform
- Mobile
- Status
- In progress
Overview
The project at a glance
Product Designer — research, flows, UI
Pallavi Saple
To be added
SaaS · Mobile
Mobile
In progress
The challenge
Problem statement: to be added.
Business context
[ADD BUSINESS CONTEXT]
User context
To be added.
Problem framing
From the requirement to the real problem
- 01 · Initial request
Problem statement: to be added.
- 02 · Investigation
User context: to be added.
- 03 · Underlying user problem
New moms in India lack postpartum workplace support
- 04 · Product opportunity
A supportive workplace experience that helps returning mothers manage care needs, wellbeing, and work responsibilities with greater confidence.
How might we … [ADD HMW STATEMENT]
Evidence
How I understood the problem
Research methods are listed only where documented. The six-lens framework below is how the problem was interrogated.
[ADD RESEARCH EVIDENCE]
[ADD RESEARCH EVIDENCE]
[ADD RESEARCH EVIDENCE]
What has already been tried here?
To be added.
Where does this live in the user's day?
To be added.
What forces constrain the system?
To be added.
How do the parts react together?
To be added.
How does the behaviour actually grow?
To be added.
What can be measured and defended?
To be added.
User insights
Observation → insight → implication
- Observation
Research and evidence to be added.
- Insight
[DETAIL TO VERIFY]
- Design implication
To be added.
User journey
Where the experience breaks down
Journey stages are placeholders until the documented journey is added.
- 1DiscoverUser action
[DETAIL TO VERIFY]
User thought[DETAIL TO VERIFY]
Pain point[DETAIL TO VERIFY]
Emotion[DETAIL TO VERIFY]
Opportunity[DETAIL TO VERIFY]
- 2StartUser action
[DETAIL TO VERIFY]
User thought[DETAIL TO VERIFY]
Pain point[DETAIL TO VERIFY]
Emotion[DETAIL TO VERIFY]
Opportunity[DETAIL TO VERIFY]
- 3UseUser action
[DETAIL TO VERIFY]
User thought[DETAIL TO VERIFY]
Pain point[DETAIL TO VERIFY]
Emotion[DETAIL TO VERIFY]
Opportunity[DETAIL TO VERIFY]
- 4ReturnUser action
[DETAIL TO VERIFY]
User thought[DETAIL TO VERIFY]
Pain point[DETAIL TO VERIFY]
Emotion[DETAIL TO VERIFY]
Opportunity[DETAIL TO VERIFY]
Product opportunity
Where value, viability and feasibility meet
New moms in India lack postpartum workplace support
[ADD BUSINESS NEED]
To be added.
A supportive workplace experience that helps returning mothers manage care needs, wellbeing, and work responsibilities with greater confidence.
Process
Directions considered, flows and early exploration
Concept A
- What it solves
- [DETAIL TO VERIFY]
- Strength
- [DETAIL TO VERIFY]
- Limitation
- [DETAIL TO VERIFY]
- Effort / complexity
- [DETAIL TO VERIFY]
- User value
- [DETAIL TO VERIFY]
Concept B
- What it solves
- [DETAIL TO VERIFY]
- Strength
- [DETAIL TO VERIFY]
- Limitation
- [DETAIL TO VERIFY]
- Effort / complexity
- [DETAIL TO VERIFY]
- User value
- [DETAIL TO VERIFY]
Concept C
- What it solves
- [DETAIL TO VERIFY]
- Strength
- [DETAIL TO VERIFY]
- Limitation
- [DETAIL TO VERIFY]
- Effort / complexity
- [DETAIL TO VERIFY]
- User value
- [DETAIL TO VERIFY]
[ADD DESIGN DECISION]
Design Process /Style Guide
[ADD DIAGRAM / WIREFRAME]UI Design — what I was testing here
[ADD DIAGRAM / WIREFRAME]Final experience
The solution
Design decisions
Decisions, not just screens
Design decisions
- Problem
Research and evidence to be added.
- Options considered
[DETAIL TO VERIFY]
- Trade-off
[DETAIL TO VERIFY]
- Decision
To be added.
- Why
[ADD DECISION RATIONALE]
- Expected outcome
[ADD TESTING RESULT]
Testing & validation
What was tested, and what changed
- Prototype
- Test
- Observe
- Learn
- Iterate
[ADD TESTING RESULT]
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Quantitative impact was not measured.
Before → after
- To be added
- To be added
Outcome & impact
What changed — reported honestly
A supportive workplace experience that helps returning mothers manage care needs, wellbeing, and work responsibilities with greater confidence.
Qualitative — intended outcome.
[ADD BUSINESS IMPACT]
[DETAIL TO VERIFY]
Reflection
What I learned
[DETAIL TO VERIFY]
[DETAIL TO VERIFY]
To be added.
If I had more time — next I would explore…
- — Complete case-study content
- — Define measurable outcomes
Team & collaboration
- My contribution
- Product Designer — research, flows, UI
- Team contribution
- [DETAIL TO VERIFY]
In short
The case study in four lines
- The problem
- New moms in India lack postpartum workplace support
- The decision
- Design decisions
- The outcome
- A supportive workplace experience that helps returning mothers manage care needs, wellbeing, and work responsibilities with greater confidence.
- The learning
- To be added.